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Frequently Asked Questions
Yes. We offer free standard shipping within the continental United States. Additional services (such as liftgate or scheduled delivery) may vary by carrier.
Most orders leave our U.S. warehouse within 3–5 business days.
Transit time is typically 10–15 business days, depending on carrier routes and your delivery location.
Our major commercial models are ETL listed and comply with applicable DOE/NSF standards.
Certification details and spec sheets are provided on each product page.
All equipment sold by Deeptide includes a 5-year compressor warranty and a 2-year parts warranty.
For full coverage details, please refer to our Warranty Policy.
Yes. Eligible returns must meet the conditions outlined in our Return Policy.
Please review the policy or contact us before sending any item back.
We accept major credit cards and secure online payment options available at checkout.
You can reach us anytime through our support email or contact form. We also offer live chat on our website for quick assistance.
